Our Commitment

Privacy Policy

James Reed Construction & Lawn Service LLC, doing business as James Reed Concrete ("James Reed Concrete," "we," "us," or "our"), operates this website and its associated landing pages. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or submit a form requesting a concrete estimate.

Information We Collect

We may collect personal information that you voluntarily provide when you:

• Submit an estimate request or contact form on our website
• Call our phone number
• Text or message us
• Interact with our website or landing pages

This information may include:

• Your name
• Phone number and email address
• Project details (type of pour, approximate size, timeline, budget range)
• Jobsite address, city, or zip code

Automatically Collected Information

When you visit our website, we may automatically collect certain technical information, including:

• IP address and browser type
• Pages visited and time spent on each page
• Referring website or search terms
• Device type and operating system

We use cookies, analytics tools, and similar tracking technologies to understand how visitors use our site and to improve our services.

How We Use Your Information

We use the information we collect to:

• Respond to your estimate requests and inquiries
• Schedule and coordinate concrete work at your property
• Communicate with you about your project by phone, text, or email
• Improve our website, marketing, and customer experience
• Comply with legal obligations

How We Share Your Information

We do not sell, rent, or trade your personal information.

We may share your information with:

• Service providers: Third-party tools that help us manage estimate requests, send communications, and analyze website traffic (for example, GoHighLevel CRM, Google Analytics, and Meta advertising platforms).
• Legal requirements: If required by law, subpoena, or valid government request.
• Business transfers: In connection with a merger, acquisition, or sale of business assets.

SMS and Text Messaging

If you provide your phone number through our website or an estimate form, you consent to receive text messages from James Reed Concrete regarding your project, scheduling, and follow-up communication. Message and data rates may apply. Reply STOP at any time to opt out of text messages. Your consent to receive marketing text messages is not a condition of purchase.

We do not share your phone number with third parties or affiliates for their own marketing purposes. Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

Call Tracking

We may use call tracking technology to measure the effectiveness of our advertising. Calls to phone numbers displayed on this website may be recorded or tracked for quality assurance, training, and marketing measurement purposes. By calling, you consent to such recording and tracking.

Google Ads, Meta Ads, and Remarketing

We may use Google Ads and Meta (Facebook and Instagram) advertising, including conversion tracking and remarketing features. These platforms may show our ads on third-party websites, Facebook, or Instagram based on your prior visits to our site. You can opt out of Google's use of cookies by visiting Google Ad Settings, and adjust Meta ad preferences in your Facebook or Instagram account settings.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of marketing communications at any time
• Request that we stop processing your data

To exercise any of these rights, contact us by phone at (904) 228-1542 or by email at [email protected].

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, reach out anytime: